I'm in one of Dante's 7 circles of hell of the internet...Sound. Some plug-in zapped my ability to play sound in Firefox. Despite my bird-dogging a solution and trying them (perhaps incompetently), I still have no sound.
My internet Explorer works just fine. Because I'm tired of the frustration of troubleshooting the sound issue (which was previously a video issue...fixed the video issue, but there is no sound with the video), I'm switching back to IE after more than 5 years or so of being exclusive to Firefox.
I just don't have time to be bothered with this technical difficulty. I've also had some difficulties with other areas (website interface etc), that I never used to have.
A reminder about how easy it is to lose customers.
(P. S. It seems that there is a Flash problem that is fairly pervasive. If i fix it so that I have audio, I have no sound (on Firefox) and vice versa. Same conclusion...I really don't want to go through this much bother to have an online experience.).
The Sound of Silence
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